Appointment Setter
(Work From Home Position)
Job Requirements
- Experience:
- Previous experience in customer service, sales, or telemarketing is preferred
- Familiarity with CRM systems (e.g., Salesforce, HubSpot) and appointment scheduling software is beneficial
- Communication Skills:
- Strong verbal and written communication skills to interact professionally with clients
- Active listening skills to understand client needs and address objections effectively
- Sales and Persuasion Skills:
- Ability to handle rejections, demonstrate resilience, and use persuasive techniques to set appointments
- Organization and Time Management:
- Efficient at managing schedules, following up with clients, and coordinating with the sales team
- Technical Skills:
- Basic proficiency in computer software and tools (e.g., Microsoft Office, Google Workspace)
Responsibilities
- Outbound Calls:
- Make outbound calls to prospective clients from a provided lead list
- Introduce the company, explain products or services, and engage clients in meaningful conversations
- Qualifying Leads:
- Ask questions to determine if the prospect meets the criteria for a sales appointment
- Gather relevant information to help the sales team prepare for the meeting
- Appointment Scheduling:
- Schedule appointments for the sales team and ensure that clients receive confirmation emails or calendar invites